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  • This learning byte looks at aspects of quality in a finished food product, and also at some expectations that customers have.

  • The saying 'the proof of the pudding is in the eating' has stood the test of time very well. Customers will vote with their feet, if the quality of the food is not good, they will not buy it. Quality of food is important, there is no argument with that! Poor quality raw materials will lead to a poor quality product. This learning byte tells the learner what to look for in perishable raw materials By the end of this learning byte you should know:
    - what quality indicators are and why they are important
    - quality points for raw materials
    - storage and handling tips for raw materials to ensure quality is maintained.

  • Healthy eating is something that everyone is involved in. The Government's targets are to improve the nutritional health of the nation. Chefs and other who produce food for the public must be aware of current nutritional guidelines and good practices.

  • Finishing methods is a term used to describe the techniques used to complete the cooking process and present a dish before serving it to the consumer.

  • Employers are required to implement hygienic working practices and to train staff to ensure they are followed. This short learning byte will explains the simple rules that will stop cross contamination from happening.

  • Many people have an allergic reaction to different foods in their diet. This learning byte will show the simple steps which help to prevent severe allergic reaction.

  • Preparation methods is a term used to techniques used to make raw food ready to process or cook. This short learning byte will explain what the term actually means to a hospitality professional.

  • Cooking methods is a term used to describe how particular dishes are cooked. This short learning byte will explain what the term actually means to a hospitality professional.

  • Cross-contamination is a term widely used in the hospitality industry today. This short learning byte will explain why the term is so important and what it means to the industry and the public as a whole.

  • Covers the basics of working in the hospitality industry. The learning byte aims to provide users with knowledge in the areas of customer service, health and safety, team work and food and drink service.